How predictive analytics automates and optimises your business decisions
Epinion’s decision management analysis enables you to integrate predictive analytics and business rules into your organization’s processes to optimise and automate high-volume decisions at the point of impact.
Capabilities and related benefits include:
Customer interactions. You decide which promotions to offer customers when they contact your organization and then deliver recommendations to a call centre, website or store location in real time.
Campaign optimization. Maximise the return on your campaign investment by allocating the right customers to each campaign.
Claims management. Identify the best action or routing for incoming claims in accordance with your business goals.
Predictive maintenance. Predict failures and avoid costly downtime by taking action before problems occur.
Demand optimization. Maximise your profits and avoid costly shortfalls or overages by allocating the right amount of product, material or bandwidth to each channel or outlet.
At Epinion market research is about matching the right solutions to our client's particular situation, expectations and desired outcomes.
Call us today and learn how Epinion's decision management analysis can benefit your business.
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WHO WE WORK WITH
Polls and Political Intelligence
”We are delighted with the highly professional and efﬁcient way Epinion has transitioned our core surveys and introduced new and more efﬁcient ﬁeld management processes. We look forward to a successful long term contractual relationship."
David Ellis, Head of Research and Insight, Heathrow Airport
“The research that is becoming more and more important to us is the research that is forward thinking because attitudes change rapidly and it is therefore important to be ahead of the consumer all the time. The insights that Epinion provide are very useful as they establish a clear link between analysis, insights and action. This is a very innovative and time saving approach to research that we are very fond of and really helped us in understanding the key priorities.”
“It is of great value for us that the customer segmentation is done thoroughly and professionally. By combining methods, we are able to create a segmentation which is based on both attitudes and needs. This means that the results are reliable and recognizable for people across the organization”